Shipping policy
Shipping Policy
By placing an order through our website, you agree to the shipping terms and conditions mentioned below. These ensure mutual understanding and clarity on delivery timelines and responsibilities.
General
We maintain accurate stock information; however, in case of any stock discrepancy, we will ship the available items and contact you regarding the pending ones. You can choose to wait for restocking or request a refund for the unavailable item(s).
Shipping Method
All orders are shipped via trusted domestic courier partners and/or India Post Speed Post services.
Shipping Processing Timeframe
All confirmed orders are processed and shipped within 2 to 4 business days from the date of order placement or payment confirmation.
Delivery Timeframe
Once shipped, the orders are delivered within 5 to 8 business days, depending on the delivery location and courier service efficiency.
Replacement / Exchange Delivery Timeframe
If a replacement or exchange request is approved, the replacement product will be delivered within 5 to 7 business days from the approval date.
Liability
We are not responsible for delays caused by courier companies, postal authorities, or unforeseen circumstances beyond our control.
Delivery Address
Orders will be delivered to the shipping address provided at the time of purchase. Please ensure that the address and contact details are accurate.
Non-Refundable Shipping Costs
Shipping costs charged at checkout are non-refundable, except in cases where the entire order is canceled before shipment.
Contact Information
For any queries or support regarding shipping, cancellations, or refunds, please contact us at: 📧 info@kalakritibynb.com